Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, company name, and delivery location when you fill in our inquiry forms or contact us directly.
• Business Information: Container requirements, service preferences, quantity, and delivery specifications provided voluntarily by you.
• Usage Data: Browser type, IP address, pages visited, time spent, referral URLs, and device information collected automatically through server logs.
• Communication Records: Messages, emails, and WhatsApp conversations for service fulfillment and support purposes.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to your container fabrication and purchase enquiries and provide quotations.
• To process orders, arrange delivery/setup transport, and manage contracts.
• To send relevant service updates, offers, or newsletters (with your consent).
• To improve our website, services, and client experience.
• To comply with legal obligations under Indian law, including GST, customs, and FEMA regulations.

3. Sharing of Information

We do not sell your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Partners: With shipping lines, port operators, transport providers, and customs agents strictly for fulfilling your order.
• Legal Compliance: When required by Indian law, court orders, or government regulatory authorities.
• Business Transfer: In the event of a merger, acquisition, or business sale, your data may be transferred to the new entity.

4. Cookies & Tracking

Our website uses minimal cookies to enhance your experience:

• Essential Cookies: Required for the website to function correctly (e.g., session management, security).
• Preference Cookies: Store your theme preference (dark/light mode) and pop-up display history.
• Analytics: We may use anonymized analytics data to understand how our website is used and to improve user experience.

You can disable cookies via your browser settings. Disabling essential cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmitted through our website.
• Access controls ensuring only authorized personnel can access your data.
• Regular security audits and database protection measures.
• Data minimization — we only collect information that is necessary for service delivery.

However, no method of electronic transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Under applicable Indian data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at privacy@overseastrading.in.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by Indian law. Business transaction data is retained for 7 years in compliance with GST and income tax regulations. Marketing data is retained until you unsubscribe or request deletion.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., partner company websites, shipping lines). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are intended for business professionals and are not directed at children under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately for deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: